|Assisting the customer in a easy and educated sale is what our philosophy holds. Best Patio Furniture presents the page of Frequently Asked Questions to save you that phone call, and we ask for any input by our customers for this page in an effort to make it as comprehensable as possible. Send all faqs for consideration to:
Q.Why do the new straps seem looser than the straps on the older furniture?
||Q.What is your Best Price Guarantee?
A. Alumatech guarantees to beat any written quote by the competition on comparable Pool and Patio furniture and warrantee. We have the best commercial specifications, highest quality, fastest delivery and best warrantee in the industry.
A. Alumatech pool furniture is made from 100% virgin vinyl and is very supple. The suppleness is measured by durometer our vinyl is targeted at .90 durometer and at the end of a straps life it would measure 1.00 durometer or more. The hardness of the vinyl determines the elasticity and memory of the vinyl.
The elasticity is important to let the strap relax when you sit in the
furniture and the term memory describes the process of the strap
retuning to the original position. As the vinyl ages it becomes harder,
so in order to achieve the life expectancy we are targeting we must
begin with a softer durometer, than your older furniture.
Q. What do you mean by "White sale"?
A. We typically keep a large inventory of select items powder coated in white #201, we offer these at additionally discounted prices. These pieces tend to ship faster in our peak season. Please see our white sale page for details.
Q.Do you have a minimum I can order?
A. Yes, unless you are buying a sample for a commercial order, you must buy at least 4 pieces.
Q. Does Alumatech, Best Patio Furniture, Wholesale pool furniture, have a factory showroom ?
A. We have a factory showroom that sells at true factory direct prices, actually located at our factory.
Q. How long is your shipping time?
A. Generally 2-5 weeks year round. We will advise you at the point of sale if our shipping time is different from the average.
Q. What is your warranty?
A. Our warranty can be viewed at http://bestpatiofurniture.com/warranty/
Q. Who are your references?
A. Some of our notable accounts include Busch Garden's Theme Park, Adventure Island Water Park in Tampa, Florida, and Leona Helmsley's Sandcastle Resort in Sarasota, Florida. We will be happy to provide a list of contactable references geared for your area, on request.
Q. Do you accept credit cards?
A. Yes, we accept Visa, MasterCard, Discover, and American Express.
Q. Is your furniture comfortable?
A. We went to great lengths when we researched and developed our products to make them comfortable, yet durable in the commercial market. Our vinyl and sling seats are much more comfortable than hard wood or metal.